Start saving with SurgeRewards!

iphone

About Surge Rewards!

SurgeRewards is a free app available for Android users.

SurgeRewards uses your phone's internet connection (Wi-Fi or cellular data) to play a short ad when you unlock your screen. For every ad you view, you will receive points which can be redeemed for a credit towards your wireless service bill. Additional credits may be earned by viewing videos and completing surveys.

FREQUENTLY ASKED QUESTIONS

Start saving with SurgeRewards!

Invite Friends and Collect 10% of Their Earnings for Life!*

For EVERY person you refer who redeems their SurgeRewards Points, you will earn 10% of their redemptions for life.

Collecting Points is as easy as...

  • $ Viewing ads when you unlock your phone (You can disable this feature)
  • $$ Inviting friends and collecting 10% of their redemptions for life!
  • $$$ Downloading new apps & games
  • $$$$ Watching sponsored video
  • $$$$$ Completing offers
iphone

What is SurgeRewards?

SurgeRewards is a free app that is exclusive to Androidâ„¢ phones running on Android 6.0 and later. Collect SurgeRewards Points and redeem them for credit towards your SurgePhone Wireless service every month!

How old do I need to be to participate in SurgeRewards?

To participate in SurgeRewards you need to be 18 years or older to redeem your points for credit towards your SurgePhone wireless service.

How do I collect SurgeRewards?

Simply install the app for free directly from the Google Play Store. Once installed, open the app and follow the instructions to sign up and complete your account activation. Once you've completed all the activation steps, unlock your device to start collecting! You will earn 1 Swipe Point every time you unlock your Androidâ„¢ phone and view an ad or offer. Videos are 3 Points and our MEGA offer wall varies between 1-5,000 points.

What type of rewards can I redeem my SurgeRewards Points for?

You can redeem your SurgeRewards Points for a credit towards your SurgePhone Wireless service. Your points for credit towards your SurgePhone Wireless service can be redeemed one time per month.

Where can I download the SurgeRewards app?

You can download the app for free from the Google Play Store by searching for "SurgeRewards" or click on this LINK.

How much does SurgeRewards cost?

SurgeRewards is free to install and use. No Purchase Necessary.**

What types of ads will I see if I install and activate the SurgeRewards app?

If you've installed and activated SurgeRewards, you'll see a variety of ads, content and offers when you unlock your mobile phone. We'll do our best to target the ads you see based on the information you give us. If you like what you see, you can click on the ad for more details or if not, simply tap the "X" (cross) at the top of the screen to enter your device as normal.

How much time do I need to spend looking at each ad, offer or piece of content?

There isn't a set time that you need to spend looking at each ad. Simply unlock your Android device, see the ad and that's it. The more ads, offers and content you view, the more Swipe Points you earn.

How many ads, offers and content will I see each day?

The app is designed to show ads, offers and content every time you unlock your phone. The more ads you see, the more Swipe Points you collect.

Why is there a delay in the ads, offers and content appearing on my phone when I unlock?

There is a combination of things that come into play when the SurgeRewards app tries to display an ad: stable internet connection, how many apps are running on your phone at the same time and the frequency of your unlocks. A change in any of these could sometimes result in a slower than usual ad display.

Will I see ads when my phone rings?

No, you'll only see the ads when you unlock your phone.

Will SurgeRewards stop me from making an emergency call?

No it won't, because you don't have to unlock your phone to make an emergency call.

What happens if I change my device?

If you change your device, you'll need to download SurgeRewards app again from the Google Play Store and login with your existing account email and password.

Can I use SurgeRewards on a second device?

No, SurgeRewards only works on one device at a time per email address supplied. So, you will have to use a different email to create an additional account. In order to redeem points, each SurgeRewards account must to linked to separate SurgePhone Wireless accounts.

How do I collect SurgeRewards Points?

Simply download the app for free from the Google Play Store and create and activate a SurgeRewards account. You will earn 1 Swipe Point every time you unlock your Androidâ„¢ phone and view an ad or offer. Videos are 3 Points and our MEGA offer wall varies between 1-5,000 points.

Why are my SurgeRewards Points not increasing?

Please ensure the app is running in the background at all times; and that your mobile device has a valid data or WI-Fi connection.

How do I change the phone linked to SurgeRewards on my Android device?

Just login to your new phone using your existing SurgeRewards app credentials and all your stats will transfer automatically. Don't worry, all your progress is saved.

What information will the SurgeRewards app collect?

The types of information collected by the app include your age, gender, interests, location data, the type of mobile device you use, mobile device identifiers (such as the resettable advertising identifier assigned to your device), the IP address of your mobile device, your mobile operating system, Wi-Fi MAC address in your area, the type of mobile Internet browsers you use, and information about the way you use the app. Please refer to the Terms & Conditions for the SurgeRewards in the app.

Does SurgeRewards use my mobile data allotment?

Yes, SurgeRewards uses data to show you the ads, offers and content when you unlock your mobile phone. Please note that the ads, content and offers that you see are designed to use under 500mb of additional data per month which will be charged as per your mobile phone provider's data plan. Additionally, you have the option of seeing ads displayed only while you are on Wi-Fi by going into the "Profile" tab inside the app and selecting "Wi-Fi only".

Will SurgeRewards app work outside USA?

Currently the SurgeRewards app only works in the United States.

If I need help, how can I get answers?

Most of the answers to your questions about SurgeRewards can be found here in the FAQs. If you cannot find an answer to your question, please click on your "Settings" tab in the SurgeRewards app and then click on "Support" you can send us your questions via the support tab.

I am getting the message "unfortunately, SurgeRewards has stopped". What should I do?

Reboot the device

  1. Reboot the device
  2. Unlock the device
  3. Give the device 60 seconds to start all the apps and services
  4. Lock the device
  5. Unlock
  6. See if an ad is displayed
  7. You may need to unlock a few times or wait longer than usual before you see your first ad after a restart of the device. After that, your ads will display immediately after unlock.

If rebooting the device doesn't work - delete App Data

  1. Open the settings app
  2. Go to Applications (or Application Manager)
  3. Make sure that 'All' (or 'All Apps') is listed at the top; if not, swipe right or select from the dropdown menu
  4. Select SurgeRewards app from the list
  5. Touch 'Storage'
  6. Touch 'Delete Data'
  7. Confirm the deletion
  8. Return to the home screen
  9. Start the SurgeRewards app
  10. Complete registration with the same phone number
  11. Lock and unlock the device
  12. See if an ad is displayed

Reinstall the App (only if you are unable to delete app data)

  1. Go to the app drawer
  2. Long press on SurgeRewards
  3. Drag to "uninstall" at the top of the screen
  4. Restart the device
  5. Go to the Google Play Store
  6. Install SurgeRewards
  7. Complete registration with the same phone number
  8. Lock and unlock the device
  9. See if an ad is displayed

Why am I not receiving any ads?

Please ensure that the app is running in the background and that you have a valid internet connection. The app must not have its data usage restricted by third party apps.

You can also try to RESET YOUR GOOGLE AD ID.

  1. Open the Settings app
  2. Go to Google
  3. Click Ads
  4. Click on Reset Advertising ID
  5. Click OK on the pop out
  6. Lock and unlock the device
  7. See if an ad is displayed

How do I unsubscribe or pause ads from SurgeRewards?

You can unsubscribe at any time by simply going into the "SETTINGS" tab in the app and selecting "Stop Ads" or you can choose to uninstall the app from your mobile phone if permitted. Remember that this means you'll also stop collecting SurgeRewards Points.

Can I unsubscribe from SurgeRewards?

The only way to unsubscribe is by deleting the SurgeRewards app from your phone.